Terms and Policies

Our website's comprehensive policies regarding illustration and graphic design services, including an additional policy on the dissemination of client work, are as follows:

Scope of Work: Our website offers a wide range of illustration and graphic design services, including but not limited to logo design, branding, digital illustrations, print design, packaging design, and website graphics.

Client Collaboration: We believe in fostering open communication and collaboration with our clients. We encourage clients to provide clear guidelines and specifications for their projects, ensuring that the final deliverables meet their expectations.

Creative Process: Our talented team of illustrators and graphic designers follows a structured creative process. This includes conducting thorough research, conceptualizing ideas, creating initial drafts or sketches, and refining the design based on client feedback.

Customization: We recognize that each client's needs are unique. Our goal is to provide customized solutions tailored to their specific requirements, be it a particular illustration style or graphic design aesthetic, ensuring the work aligns with our client's vision.

Timelines and Deadlines: We are committed to delivering high-quality work within agreed-upon timelines. We work closely with clients to establish realistic project schedules and ensure that deadlines are met.

Revisions: We offer a specified number of revision rounds, as outlined in our service agreements. These rounds allow clients to provide feedback and request modifications to the initial design concepts. Any additional revisions beyond the agreed-upon limit may be subject to additional charges.

Copyright and Ownership: Upon full payment, clients obtain full ownership rights and copyrights for the commissioned illustrations or graphic designs. Our website may request permission to showcase the work in our portfolio or promotional materials, with the understanding that clients have the option to decline.

Confidentiality: We value client confidentiality and treat all information shared during the project with the utmost care. Any proprietary or sensitive information provided to us will be kept confidential and not shared with third parties without explicit consent.

Dissemination of Client Work: As a standard practice, once the project is completed, none of the client's work will be disseminated unless explicitly agreed upon in marketing-related agreements or for specific cases where there is alignment with the nature of the work for dissemination on websites or any social media platforms.

Specialization in Portrait Caricature Painting: In addition to the policies mentioned earlier, our website specializes in Portrait Caricature Painting services. We have specific guidelines for this particular service:

Scope of Work: Our website focuses on providing high-quality Portrait Caricature Painting services. This includes creating unique and personalized caricature portraits that capture the likeness and personality of the subject in an exaggerated and humorous manner.

Conceptualization: Our team of artists will work closely with the client to understand their preferences and vision for the caricature portrait. We will discuss details such as facial features, props, poses, and any specific elements the client wants to incorporate.

Artistic Style: Our website offers a range of artistic styles for Portrait Caricature Painting. Clients can choose from various styles, such as cartoonish, realistic, or stylized, depending on their preferences.

Background and Composition: The client can provide guidance on the background or setting for the caricature portrait. Our artists will create a composition that complements the subject and enhances the overall artwork.

Customization: We strive to create unique and personalized caricature portraits for each client. The client's input and feedback are valuable in ensuring that the final artwork aligns with their expectations.

Timelines and Deadlines: We work closely with clients to establish realistic timelines for the completion of the Portrait Caricature Painting. Factors such as the complexity of the artwork and the number of subjects will be taken into account when determining the timeline.

Revisions: We offer a specified number of revision rounds to accommodate client feedback and ensure their satisfaction with the final artwork. Additional revisions may be subject to additional charges.

Refund Policy: Refunds will be processed in the following cases:

  • Project Duration Case: In the event that our team is unable to complete the work within the specified timeframe, resulting in unavoidable delays for the customer in using the deliverables, the store will issue a full refund.
  • Change in Project Objectives Case: If there are alterations to the project objectives initiated by the customer, leading to significant deviations from the original agreement, and if there are additional costs for modifications beyond what the customer can cover, the store reserves the right to cancel the project and refund the customer. The calculation will be based on the work completed on the project.
  • Full Refund: The store will issue a full refund if the customer notifies their intention before the store initiates the first step in the process. The customer's project start date details will be documented on the Schedule page.

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